Info Hub: Owners
Why Your Food Freezes In the Fridge
Occasionally, even the most dependable refrigerators can leave you with frozen food. While rare, it can still happen. When it happens, you're left with food that needs to be thawed. Fortunately, our guide can provide some useful tips for preventing this from happening.
Why Does Food Freeze in my Refrigerator?
Despite the fact that a refrigerator was designed to keep food cool, it should not freeze. If this happens, the following causes may be responsible.
The Food Wasn't Stored Properly
In a refrigerator, a system of air vents circulates cool air into the storage area. Keeping a consistent temperature between the freezer and refrigerator compartments is important.
There's a good chance your refrigerator will freeze food that's blocking the air vents because more cold air may reach it. Since a fully stocked fridge absorbs cold air more effectively, you may try removing more food from your fridge.
Temperature is Incorrectly Set
When storing fresh foods in your refrigerator, keep the temperature set between 3 and 4.5 degrees Celsius. If you notice that the temperature is too cold, it might be because your fridge's settings were accidentally reduced.
Weak Door Seal
A leaky refrigerator or freezer door seal means that your device might be forced to work harder to maintain temperature. This could lead to your device being too cold and, consequently, causing food to become frozen.
How to prevent food from freezing in the refrigerator
When food freezes in your refrigerator, there are things you can do to solve the problem.
Check your refrigerator’s door seals
If you suspect your refrigerator door seals are leaking, you should inspect and replace them immediately. By doing so, you will keep food from freezing and save energy.
Reset your refrigerator’s temperature
You may be able to check the refrigerator's temperature gauge to determine what setting you should use. If you are not sure what setting you should use, consult the owner's manual or instruction manual for your refrigerator.
Reposition your food
If any of your food is touching an air vent in the refrigerator, you might need to distribute it better or add more food to the refrigerator.
Check if the ice maker is on?
Inspect the ice maker for power and make sure that the water supply line is connected to the water supply line. If the water supply is not connected to the ice maker, it may continue to attempt to make ice. If this occurs, you may experience the following:
- You may find the refrigerator section too cold.
- You may find the freezer section too cold.
- The food in the crisper drawers may freeze
- See your use and care guide to determine how to turn your ice maker on
My fridge is still freezing. What should I do?
We highly recommend scheduling service for your refrigerator in case the steps above don't work. Our Certified Technicians are always happy to assist you. Schedule service or contact us today.
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