Gas cooktop flame burner

WHY IS MY STOVE BURNER NOT WORKING?

It's frusturating to discover that one or more burnersfon your stove aren't functioning when you're about to cook. Whether you have a gas or electric cooktop, several issues could be at play. Identifying the problem is the first step in resolving it.

Refer to this guide to understand how cooktops operate, explore potential reasons why burners fail, and decide whether to repair or replace your appliance.

Understanding Stove Burner Mechanics

The operation of your cooktop depends on its fuel source. Gas stoves ignite a flame using gas and an electric ignitor. In contrast, electric stoves heat exposed or concealed coils with electric currents. Meanwhile, induction cooktops function through electromagnetic energy.

Gas or electric cooktops are designed to activate when you use the controls located on the front or top of the appliance.

Glass electric cooktop burners and knobs Glass electric cooktop burners and knobs

9 Common Cooktop Burner Issues

If your cooktop isn't activating, explore the potential causes to find an effective solution. Always refer to your product manual for guidance when you encounter issues with your cooktop.

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1. Misconfigured Controls

For electric or gas cooktops that use knobs, you might need to press the knob inward before turning it to the desired setting. If your cooktop isn't activating, ensure that you have properly pushed and turned the knob. On gas ranges, the knobs should be turned to "ignite" before you adjust the flame intensity.

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2. Improperly Installed Coils

On electric cooktops, coils must be installed precisely according to the manufacturer's instructions to work properly. If a coil is not correctly inserted, it will not function effectively.

If you own an exposed coil cooktop, check your owner’s manual for proper installation guidelines. For glass-ceramic cooktops, you may need to enlist the assistance of a licensed technician to thoroughly examine the issue.

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3. Circuit Breaker Issue

Both gas and electric cooktops need an electrical connection to power the burners. If you've overloaded an outlet, you might have tripped the circuit breaker. Inspect the main power supply in your kitchen to ensure that the fuse or circuit breaker is working correctly.

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4. Incorrect Knob Use

In the hustle of preparing dinner, it's easy to mistakenly use the wrong burner knob. If your cooktop isn't turning on, make sure you're using the correct knob for the burner you want to activate.

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5. Control Lock Engaged

Some cooktops feature a Control Lock to prevent accidental use. If some burners won't turn on, check the control panel to see if Control Lock is activated. For assistance, refer to your product manual.

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6. Disconnected Power Cord

The most straightforward issues are often the solution. Ensure your gas or electric cooktop is plugged into an appropriate grounded outlet. Electric cooktops generally need a 240-volt outlet, while gas stoves usually require a 120-volt outlet. If the voltage isn’t correct, consider using a different outlet or consult a licensed electrician.

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7. Faulty Gas Connection

Gas cooktops need a secure gas connection to operate. Check that the main gas valve is turned on. If your cooktop isn't igniting after installation, it might be due to air in the gas line. Activate one burner to expel any trapped air. If you’re unsure about the connection, it’s safer to contact a professional.

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8. Burner Moisture

If your gas stove clicks without igniting, excess moisture might be present in or on the burner, often due to spills or splatters. Turn off all burners, remove the grate and burner cap, and let it dry out thoroughly.

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9. Power Reset Required

 If other troubleshooting steps fail, try resetting your cooktop by turning off the circuit breaker for a minute, then turning it back on. If there's no improvement, consulting a professional to check or replace the fuse might be necessary.

Should You Repair or Replace Your Cooktop?

The decision to repair or replace your cooktop hinges on the nature of the malfunction and the appliance's age. Some issues might be fixed easily and inexpensively. However, if your cooktop is older and the cost of repair approaches that of a new one, upgrading might be the smarter choice.

If you have a Maytag® cooktop, you can easily schedule service with a licensed technician to help you decide whether a repair or a replacement is right for you.

EXPLORE MAYTAG® COOKTOPS

Whether you’re replacing an older model or simply giving your kitchen an upgrade, Maytag® cooktops are designed for control, durability and performance. Browse gas and electric options with features on select models that bring the heat, like the Power Simmer Dual Stack Burner, Dual-Choice™ Element or Reversible Grill and Griddle that lets you grill, sear, flip and griddle.

LEARN MORE ABOUT YOUR KITCHEN APPLIANCES WITH MAYTAG BRAND